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PROGEN​​TIX.AI

Progentix AI Privacy Policy

At Progentix AI, we respect your privacy and are committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and protect your personal information.

What We Collect

We may collect personal information such as:

  • Contact details (name, email address, phone number)
  • Payment information (handled securely by trusted third-party providers)
  • Subscription and account details
  • Usage data and analytics (via cookies and similar technologies)

How We Use Your Information

We use collected information to:

  • Provide access to our AI software and services
  • Process payments and manage subscriptions
  • Deliver support, updates, and service-related communications
  • Improve user experience and our products

We do not sell or disclose your information to unrelated third parties.

Data Security

We protect personal data through:

  • Secure, access-controlled storage systems
  • Encryption where appropriate
  • Ongoing security and compliance reviews

Your Rights

You may:

  • Access your personal information
  • Request corrections to your data
  • Opt out of marketing communications at any time

Contact Us

For privacy enquiries or requests, please contact:

Email: info@progentix.ai

Complaints

We aim to resolve concerns within 30 days. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).

Policy Updates

This policy is reviewed regularly, and any updates will be posted on our website.

Progentix AI Terms & Conditions

By accessing or using the Progentix AI website, software, or services, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our services.

Services Overview

Progentix AI provides AI-powered software products and digital services available by subscription or licence. Access may be subject to specific agreements or licensing terms.

User Responsibilities

You agree to use our website and services lawfully, ethically, and in accordance with these terms. You must not misuse, copy, disrupt, or attempt to reverse-engineer any part of our software or systems.

Intellectual Property

All content, branding, software, and related materials are the property of Progentix AI or its licensors. Use is strictly limited to the rights granted under any applicable subscription or licence agreement.

Disclaimer & Limitation of Liability

Our services are provided "as is" and "as available." We make no guarantees regarding outcomes, performance, or suitability for your purposes. To the fullest extent permitted by applicable law, we disclaim all liability for direct, indirect, or consequential loss or damage arising from your use of our services.

Privacy & Data Protection

Your use of our services is subject to our Privacy Policy, which sets out how we collect, use, and protect your personal information.

Third-Party Links & Services

We may provide links to third-party websites or services for convenience. We do not control or endorse these third parties and are not responsible for their content or conduct.

Changes to Terms

We may update these Terms & Conditions from time to time. Updates will be effective upon publication. Continued use after changes signifies your acceptance.

Governing Law

These terms shall be governed by applicable laws in your jurisdiction, unless otherwise agreed in writing. Any disputes may be resolved in accordance with applicable dispute resolution procedures.

Contact Us

For enquiries regarding these terms, please contact:

info@progentix.ai